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Henry J. Austin Health Center Case Study

Health Center Revamps Patient Access
to Better Care for its Community

“We wanted flexibility, and we wanted to do away with the need for schedulers to keep rules in their heads.” says Kemi Alli, MD, Chief Executive Officer at Henry J. Austin Health Center.

Learn how Henry J. Austin Health Centers have:

  • Codified complex physician preferences to reduce scheduling errors
  • Increased capacity utilization through the use of no-show prediction tools
  • Gave their call center staff the tools to work efficiently