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Atlanta Gastroenterology Associates Case Study

Better scheduling reduces hold-and-handle time; boosts capacity utilization by 2.7%

“Our top priorities are to be available for patients when they need us, and to empower our people to take care of the patient’s needs,” says Jana Baker, Practice Administrator at Atlanta Gastroenterology Associates.

Learn how Atlanta Gastro:

  • Codifies complex physician preferences to reduce scheduling errors
  • Enables patient self-scheduling that follows the same rules as schedulers
  • Communicates effectively with patients to decrease no-show rates and increase patient engagement